Fitting Service

We offer an installation service across all our delivery services, and this option is available across a wide range of freestanding appliances: washing machines, washer dryers, refrigeration, selected tumble dryers, and dishwashers. If you want ot take us up on this offer, you can easily select the Connect option (if available) when adding your chosen appliance to your basket.

To make things easy, we’ve broken down our installation service so you can double check if it's suitable for you..

What We Can Do:

  remove you're old like-for-like appliance

Connect your new appliance to existing suitable services i.e. electric, water

Fit & level the appliance in the space provided

What We Can't Do:

Make any alterations to existing services i.e, plumbing/gas alteration work and electrical alteration work

We do not extend pipework, gas lines or electrical cable

Hardwire freestanding washing machines or dishwashers.

Cut holes into side cabinets to feed through services required

Connect the appliance if it puts the fitter or customer at risk

Plumb two waste pipes into one waste connection

Fix or connect to existing services of poor quality on our arrival

Connect the appliance if your electrical supply does not meet safety guidelines or if your existing services compromise our fitters' safety

Fit your appliance if it is more than 1.0 metre away from all gas, electrical and water services required

Remove appliances and furniture to enable access to the space you require your appliance to be situated

All obstructions must be removed before our arrival to your property

Thing's You'll Need To Check Before Our Arrival:

There's easy/safe access into your property

Your appliance will fit into the existing space

Existing pipework/power supply is accessible and in good serviceable condition

Your electrical connections are within 1 metre of where the appliance is going

Your electrical connections are suitable for your new appliance

Your stop valves are working correctly (for wet appliances)

 

Failed Connections

If a connection cannot be carried out because you did not inform us of any reason why it may not be successful or due to unforseen circumstances at your property, we reserve the right to make a failed connection charge.

Our delivery driver/fitter reserves the right to refuse to install your new appliance if in any way their safety is compromised or the condition of your existing connections, pipework and electrics are not in a suitable and safe condition to connect.

If you refuse the item you have ordered due to our driver/fitter not being able to fit your item due to circumstances out of our control we will charge you a re-delivery/failed delivery charge. This will be deducted from any refunds due.

 

Please contact us if you have any questions regarding this connection service. You can call us duyring our opening times on 01524 400703 or send an email to [email protected] and we'll do our best to help.